Did you know that Health Canada has an office to help you if you have a concern, complaint, or enquiry about how the Department administers the Food and Drugs Act?

The Food and Drugs Act Liaison Office (FDALO) works to address issues between individuals, businesses, organizations and Health Canada related to the application of the Food and Drugs Act.  The Office was created to increase openness and transparency between the Department and stakeholders like you.

We receive your complains, concerns, or enquiries and work with you to resolve the issue in a confidential and impartial manner.

Our conflict resolution specialists offer a range of flexible services to help you with concerns about how Health Canada administers the Food and Drugs Act.

We appreciate your sharing this information with others who may be interested in our services. Please contact us for more information and to learn how our services may be of use to you or to receive brochures about the Office.

For more information about our services, please visit our Web page at www.healthcanada.gc.ca/fdalo or contact us:
E-mail: fdalo@hc-sc.gc.ca
Phone: 1-866-339-4998 (toll free)