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Order Desk Representative

Naturally Homegrown Foods (Hardbite)
Posted On
Thursday, April 4, 2019 - 16:33

Be real. Or adventurous. Or both.

At Hardbite, we craft great tasting natural snacks that inspire people to go beyond. As our company has grown, so have our product lines… yet our passion for quality has never wavered. We need team members who share our passion for high quality, all natural, and adventurous snacks.

The 5 words that best describe us are:

  • Natural
  • Adventurous
  • Authentic
  • Trustworthy
  • Energetic
  • Witty

We know that’s six, but we also like to push limits and go beyond expectations.

We’re independently owned & operated… and proudly Canadian to boot.

Our Order Desk Representative acts as the primary liaison between our customers and internal departments, including shipping, warehouse, sales and finance. This high-volume, complex role is responsible for processing all our customers’ orders while ensuring a positive customer experience and eliminating the risk of shipping errors and penalties. Basically, we need you to ensure our customers orders are filled with 100% accuracy, 100% of the time. No biggie, right!?!

While we appreciate all who express interest in this role, only candidates meeting the following criteria will be considered:

  • 2+ years of experience in a role where a core responsibility was uploading & downloading invoices through online portals for a major food retailer;
  • Strong detail-orientation and can demonstrate high accuracy in data entry skills;
  • Ability to hold others accountable in a friendly & diplomatic manner, even if they don’t report to you.

We offer a competitive salary and every position at Hardbite comes with benefits, including full extended health and dental coverage, MSP premium payments and, of course, chips!

Please note that we are located on a farm and do not have convenient access to public transit. At this time, we can only consider candidates who own reliable transportation.

Come join our team and explore what’s real!

Find us on Facebook, Twitter and Instagram to learn more about who we are!

To apply, please send your resume and cover letter, specifying why you are interested in the role and your salary expectations,  to [email protected].

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